学生抱怨

学术 不满 过程

客观的

To create and sustain an academic environment that permits students to freely express concerns or reveal complaints about their education and the educational process and to have their concerns and complaints addressed swiftly and forthrightly.

声明

学生 enrolled at 澳门皇冠体育 may register a concern or complaint about any academic regulation, 教学计划, 项目的交付, 的成绩获得, 学术指导制度, or any other matter related to academic affairs, without any adverse action for expressing the concern or filing the complaint. 我们会收到关注和投诉, 探索或调查, and responded to in a fair and timely fashion, though students should understand that the final response by the University may not always be the response they prefer.

程序

课堂关注或投诉
(e.g. 的成绩获得; improper dismissals; unprofessional behavior)

•  Student discusses concern or complaint with the instructor.
• Instructor provides a response (allow up to 5 days if investigation is required).
• Complaints unresolved by the instructor or for which the response is unacceptable must be described in writing by the student and submitted to the department chair.
• The chair properly logs and investigates the matter and provides a written response to the student within ten days.
• Issues that are still unresolved must be submitted by the student to the school/college dean.
• The dean provides the final written response within ten days, which may be done with committee input and/or in consultation with higher level administrators.

其他学术问题或投诉(e.g. 学术建议或学术规定)

• Student discusses the concern or complaint with the academic advisor
• The advisor provides a response (allow up to 5 days if an investigation is needed), or refers it to the appropriate official/body, e.g. department chair or Academic Standards Committee, for response within 20 days. The appropriate official/body returns the response to the advisor and the advisor returns it to the student.
• Unresolved concerns or complaints must be submitted in writing by the student to the school/college dean.
• The school/college dean provides a written response within ten days, which may be done with committee input and/or in consultation with the Vice President for 学术事务 and Student Affairs.

如果投诉仍然存在, the student will submit it to the Vice President for 学术事务 and Student Affairs for a final response.

注意: Academic complaints dating back more than a semester generally will not be investigated.

If the student has exhausted all available internal grievance procedures established by JSU and remain unsatisfied, 他/她可以向法院提出投诉 Mississippi Commission on College Accreditation 使用 MCCA学生投诉表格. 学生 may also file a complaint with their state/territory of residence.  请浏览 JSU州立授权 website for more information about filing a complaint with your state.